Legal Information
Terms of Service
Please read these terms carefully before using our services. By accessing or using PrimeX Ventures' services, you agree to be bound by these terms.
Effective Date
09/19/2025
Company
PrimeX Ventures Inc.
Website
www.primex.ventures
Table of Contents
1 Acceptance of Terms
By using or accessing this website, and/or purchasing any of our hardware products or software/IT services, you agree to be bound by these Terms of Service and all policies referenced herein (including our Privacy Policy). If you do not agree, please stop using our site or services.
2 Services & Goods Offered
PrimeX provides two main categories of offerings:
Software & Technology Solutions
Software development, front-end/back-end systems, IT infrastructure, etc.
Hardware / Wholesale & Distribution ("Prime Trade")
Quality hardware products, devices, components, and a variety of goods via wholesale/distribution.
3 User Obligations
- ✓Provide accurate information when registering, placing orders, or engaging with services.
- ✓Keep your account credentials secure.
- ✓Use our services and goods lawfully, not for fraud or misconduct.
4 Orders, Pricing & Payment
Payment Terms
- Prices listed are as displayed on the site or in quotations; hardware and wholesale goods prices may vary depending on order quantity.
- Payment terms will be specified per order or contract. For "Prime Trade" wholesale, deposits or advance payment may be required.
- We reserve the right to adjust prices, impose minimum order quantities, or refuse orders in certain cases (e.g. fraud, stock unavailability).
5 Delivery, Returns & Warranty
Hardware & Products
- • Delivery times based on stock and location
- • Inspect upon delivery
- • Report defects within 7 days
- • Warranty per product specifications
Software Services
- • Custom development terms apply
- • Limited refunds once work begins
- • Support included per agreement
- • Updates communicated via official channels
6 Support & Updates
Technical Support
We provide technical support for software/IT services and warranties for hardware.
Updates & Communication
Updates to software, patches, hardware firmware will be communicated via official channels.
7 Intellectual Property
©All software, content, documentation, and technology developed by PrimeX remain our property unless otherwise expressly transferred in writing.
™Hardware designs, trademarks, logos, website content are likewise our property.
8 Limitation of Liability
PrimeX is not liable for indirect, special, punitive, or consequential losses.
We do not guarantee that software or hardware will always be free of defects or that service availability will be uninterrupted.
9 Warranties
Hardware Warranties
Hardware goods will carry such warranties as specified for each product.
Software Services
Software services will be carried out with reasonable care and skill.
No other warranties, express or implied, except as required by law.
10 Termination / Suspension
- ⚠We may suspend or terminate accounts or service access for breaches of these terms.
- ✕After termination, all rights granted to you under these Terms cease.
11 Governing Law & Dispute Resolution
Governing Law
These Terms are governed by the laws of the Republic of the Philippines.
Dispute Resolution
Disputes will be resolved in the courts located in Makati City, unless we agree otherwise.
12 Changes to Terms
We may revise these Terms at any time; changes take effect when posted and you accept them by continuing to use our services.
13 Contact Information
Main Office
4954 JKSA BLDG., ANTONIO ARNAIZ AVE. COR. MAYOR GIL J. PUYAT AVE. MAKATI CITY, 1230
Contact Info
Phone / Email: +63 976 594 4688