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Privacy & Security

Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information when you use PrimeX Ventures' services and products.

Effective Date

09/19/2025

Company

PrimeX Ventures Inc.

Website

www.primex.ventures

1 Introduction

PrimeX Ventures Inc. ("PrimeX," "we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or purchase our products.

2 Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name, email address, phone number
  • Billing and shipping addresses
  • Payment information (processed securely)
  • Company information for business accounts
  • Communication preferences

Technical Information

We automatically collect certain technical information when you visit our website:

  • IP address and location data
  • Browser type and version
  • Device information
  • Website usage data and analytics
  • Cookies and similar tracking technologies

Business Information

For our wholesale and distribution services ("Prime Trade"), we may collect:

  • Business registration details
  • Tax identification numbers
  • Credit references and financial information
  • Purchase history and preferences

3 How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To provide software development, IT services, and hardware products
  • Order Processing: To process orders, payments, and deliveries
  • Customer Support: To respond to inquiries and provide technical support
  • Business Operations: To manage accounts, maintain records, and improve our services
  • Marketing: To send promotional materials (with your consent)
  • Legal Compliance: To comply with applicable laws and regulations

4 Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Payment processing
  • Shipping and logistics
  • Cloud hosting and data storage
  • Marketing and analytics
  • Customer support services

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4.3 Legal Requirements

We may disclose information when required by law or to protect our rights, property, or safety.

5 Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and employee training
  • Secure payment processing through certified providers

6 Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and support
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records as required by law

7 Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications
  • Cookie Control: Manage cookie preferences through your browser

8 Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve website functionality and user experience

You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

9 International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

10 Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11 Policy Changes

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.

12 Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: sales@primexventures.com | support@primexventures.com
  • Address: 4954 JKSA BLDG., ANTONIO ARNAIZ AVE. COR. MAYOR GIL J. PUYAT AVE. MAKATI CITY, 1230
  • Phone: +63 976 594 4688

13 Governing Law

This Privacy Policy is governed by the laws of the Republic of the Philippines. Any disputes arising from this policy will be resolved in the courts of Makati City.

Privacy Guardian Character